Why I created a blog

Its been many years since I first created this blog. It has remained true to Essbase and related information over those years. Hopefully it has answered questions and given you insight over those years. I will continue to provide my observations and comments on the ever changing world of EPM. Don't be surprised if the scope of the blog changes and brings in other Hyperion topics.

Tuesday, February 15, 2011

Oracle listens

Recently, I noticed a new Oracle forum title Documentation.It is under the Business Intelligence Foundation (just like Essbase and Smart View, so I figured it was for the BI product line.

I went into this forum and noticed there were no postings. Looking at it further, I discovered it is a forum monitored by the development and document teams to report errors in documentation. The forum can be found at http://forums.oracle.com/forums/forum.jspa?forumID=1319

Not being shy, I decided to post to the forum with a few things I’ve found in Essbase Studio. I submitted my post on Jan 24th and promptly forgot about it. On Feb 1st, I got a notice that someone had posted to the thread. It was one of the document managers who said he was forwarding it to the EPM document team.

Today(Feb 15th) I go a notice that the thread was updated again. I looked and the document acknowledged my comments and were correcting the documentation.  They ever told me what the changes would be.

I am impressed, not only did they listen, but they took action and provided feedback. This means we don’t have to live with errors and omissions in the documentation any more.

If you find an error in the documentation, report it so the rest of us don’t have to spend days figuring out what you already have. They are listening to us, so raise your voice so the doc team hears.

Please note, This forum will not answer technical questions as there are other forums for that. They are just concerned with getting the documentation right.