I typically don’t single out a person or company in my blog, but am doing so today. Tim Tow, Oracle Ace Director, Owner of Applied OLAP, Essbase friend and evangelist, on his blog announce the release of newest version of the Next generation Outline extractor .
Why the big deal? Why am I praising him? First, Tim maintains the code for his love of Essbase, he makes no money from it. Second, it cost him money. Time taken from billable work to make changes is a cost, plus, he has his help desk support people assist anyone with a problem again at no cost.
That is all well and good, but the final thing is his responsiveness in improving the product. I emailed Tim on a Wednesday asking about missing features of the relational extract. Tim and I exchanged a few emails about what I would like to see and how I thought it should work. By Sunday, I had a beta version of extractor with all I asked for and more. I know from Tim’s questions that I was not getting work he had already planned, but that he had modified the product for me. After my testing the changes (I found no bugs), he has released it to the Essbase world.
We all need to tank Tim and Applied OLAP for their continued support of the Hyperion community. I don’t work for Tim, but do think his products are awesome. It is nice that he puts as much care into the free products he supports as he does for his fantastic Dodeca product.